At MTL Jewelry, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must:
For hygiene reasons, earrings may not be eligible for return unless defective or damaged upon arrival.
The following items cannot be returned:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
If you have any questions regarding returns or refunds, please contact us at:
Last updated: [Date]
At MTL Jewelry, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must:
For hygiene reasons, earrings may not be eligible for return unless defective or damaged upon arrival.
The following items cannot be returned:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
If you have any questions regarding returns or refunds, please contact us at:
Last updated: [Date]
At MTL Jewelry, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must:
For hygiene reasons, earrings may not be eligible for return unless defective or damaged upon arrival.
The following items cannot be returned:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
If you have any questions regarding returns or refunds, please contact us at:
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